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 North Country Wind Bells would love to hear from you, please feel free to give us a call!

Contact Us

 How may we assist you? Please feel free to call us Monday through Friday from 7:30 a.m. to 4:00 p.m. Eastern Standard Time. Shelley, Jessica or Connie will be there to help you on the telephone! Please feel free to call us and leave a voice message on our machine. Thank you for all your support!

North Country Wind Bells
544 State Route 32
Round Pond, ME 04564   

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Phone: 207-677-2224 or 877 930 5435   Fax: 207-677-3224  

Office Hours: Monday through Friday 8:00 a.m. to 4:00 p.m. EST

CLOSED: Thanksgiving, Christmas Eve and Day, New Years Day, Easter and Memorial Day  

 

Gift Shop Hours (WINTER HOURS):

Monday through Friday 9:00 a.m. to 5:00 p.m.

Saturday CLOSED

Sunday  CLOSED 


Please call for a special appointment Monday- Friday 207-677-2224 or call toll free 1-877-930-5435

 

Maintenance, Q&A, Tips and Tricks

Many of our customers have told us they still have their bells after 20, 30 and even 40 years.  Our bell bodies are designed to last many years with little maintenance, but can last decades with some basic maintenance.  This guide will discuss what we suggest for general maintenance for that long lasting bell. This quick reference guide also will answer the most often asked questions in reference to our bells, which includes trouble shooting guidelines. We do repair our bells and offer replacement  windcatchers and  bell chains, but will not sell or send individual components to our bells.  If this guide does not answer your questions, please feel free to contact us at 1-877-930-5435 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Q&A, Troubleshooting and Damage Assessment 

SHIPPING

We are currently shipping within 2-4 business days. If you have any questions, give us a call! All orders shipped via UPS Ground or U.S. Priority Mail. We strive to ship our orders within 48 hours or less as we craft everything in our shop! Shipping is flat rate $12.95.

SALES TAX

All sales within the State of Maine only are charged Maine sales tax of 5.50%.

RETURN POLICY

If you are unhappy with the product(s) you ordered, please notify us within 7 days of your order date by calling 877-930-5435 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it. We will then give you instructions on how to return the product. All returned products must be in saleable condition for refund to be issued. All refunds are pending until final inspection of product is complete. If your return is denied upon receipt, we will ship the product back to you at your cost. If the product was damaged in shipment or defective we will cover shipping costs to return the item.

If the customer needs to exchange an item, they will be responsible for the shipping cost to return the original item. The customer will also be responsible for the cost of shipping the exchanged item back to them.

A 25% restocking fee will apply to all returned or exchanged items. This fee will be deducted from the refund total. The reason for this is due to the necessity of the cost of labor and time to re-package the item. We have provided a guide on how to repackage your bell, to help reduce damage in return shipping. 

Re-Packing Instructions

PRIVACY

We will never allow others to possess your name, address, etc. for any purpose whatsoever.

SPAMMING

We'll never use your mailing address or your email address unless you ask us to (i.e. - you ask us to advise you of product availability). And we'll never give away or sell our shoppers list to anyone.

CORPORATE SALES

We easily entertain large volume orders. Please email or call us advising what your wishes might be, and we will either call or email to discuss all issues regarding your order and pricing information. Ideas are maybe a logo or a special design for the windcatchers on our bells.

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  • Location

    544 State Route 32  
Round Pond, Maine 04564, USA
OFFICE HOURS

Mon – Fri: 9AM – 4PM 

GIFT SHOP HOURS

- Mon - Fri: 9AM - 5 PM
- Saturday: CLOSED 
-Sunday: CLOSED

207-677-2224 / 877 930 5435

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