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Thank you for all of your support!

North Country Wind Bells
2500 Winslow Mills Road, Waldoboro, ME  04572

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.                                                                                         

Maintenance, Q&A, Tips and Tricks

Many of our customers have told us they still have their bells after 20, 30 and even 40 years.  Our bell bodies are designed to last many years with little maintenance, but can last decades with some basic maintenance.  This guide will discuss what we suggest for general maintenance for that long lasting bell. This quick reference guide also will answer the most often asked questions in reference to our bells, which includes trouble shooting guidelines. We do offer replacement  windcatchers and bell chains, but we will not sell any individual components of our bells.  If this guide does not answer your questions, please feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Q&A, Troubleshooting and Damage Assessment 

SHIPPING

We are currently shipping within 7 business days. If you have any questions, please send us an email.  All orders ship via UPS Ground or U.S. Mail.  We strive to ship our orders within 7 days or less as we craft everything in our shop! Please Email us with complete name and address for a shipping quote outside of the Contiguous U.S.

SALES TAX

All sales within the State of Maine only are charged Maine sales tax of 5.50%.

RETURN POLICY

If you are unhappy with the product(s) you ordered, please notify us within 7 days of receiving your order by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.. We will provide you with instructions on how to return the product.  The customer is responsible for return shipping cost. All returned products must be in saleable condition for any refund to be issued.  All refunds are pending until final inspection of product is complete. If your return is denied upon receipt, we will ship the product back to you at your cost. If the product was damaged in shipment or defective we will cover shipping costs to return the item.

If a customer needs to exchange an item, they will be responsible for the shipping cost to return the original item. The customer will also be responsible for the cost of shipping the exchanged item back to them.

A 25% restocking fee will apply to all returned or exchanged items. This fee will be deducted from the refund total. The reason for this is due to the necessity of the cost of labor and time to re-package the item. We have provided a guide on how to repackage your bell, to help reduce damage in return shipping. 

Re-Packing Instructions

PRIVACY

We will never allow others to possess your name, address, etc. for any purpose whatsoever.

SPAMMING

We'll never use your mailing address or your email address unless you ask us to (i.e. - you ask us to advise you of product availability). And we'll never give away or sell our shoppers list to anyone.

CORPORATE SALES

We easily entertain large volume orders. Please email or call us advising what your wishes might be and we will either call or email you to discuss your order and pricing information. Ideas are maybe a logo or a special design for the windcatchers on our bells.